We request all PartCycle Sellers fulfill and ship orders within 1 business day after the order is placed. If the order is not fulfilled within 3 business days, it is considered "delinquent." After 7 business days, if the order is still not shipped, it is automatically cancelled and your card is not charged.
What are considered "Business Days"?
Our Sellers are available to fulfill and ship orders Monday through Friday, 8:00am to 5:00pm EST. Any orders placed during this time we request be fulfilled and shipped by the following business day. So, this means an order placed on Monday we hope will ship by Tuesday; and an order placed on Wednesday we hope will ship by Thursday.
However, this also means that any orders that come in on Friday have until Monday to ship. We ask Buyers to be mindful of their order date/time, especially if they are paying for expedited shipping.
Please note: While most Sellers are able to fulfill and ship all orders within 1 business day, there are cases when fulfillment takes more time than expected, and the order does not ship for 2-3 business days after the order is placed.
Weekend orders include anything that is placed after 4:00pm EST on Friday through 8:00am EST on Monday. Orders placed during weekend hours will be fulfilled and shipped as soon as possible, on the next business day.
Shipping Options & Timing
Getting you your part fast is our priority. On PartCycle orders, we offer a variety of shipping options, based on the specific part you have ordered and how quickly you need to receive it. We ask Buyers to be mindful of the date/time they place their order, so they can know when to expect its arrival. If you need a part by a certain date, please message the Seller directly through your PartCycle account and confirm fulfillment/shipment timing.
FREE Standard Shipping
Standard shipping is typically 3-5 business days and comes FREE with every PartCycle order.
Two-Day shipping means your order will take 2 business days to arrive, once it has been shipped. Buyers can calculate two-day shipping costs by entering their zip code at checkout and the extra cost will be added to the order total.
If you need your part super fast, select next-day shipping on your order. But, please be aware that this does not mean your part will arrive the following business day. The Seller needs time to fulfill the order, package and ship it—so while you may have paid for next-day shipping, if the Seller needs more time to fulfill the order, it may not ship for 2-3 days after the order is placed, and then will arrive by the following business day. This is rare but does happen. Please be in contact with your Seller directly if you need a part by a certain time.
Contacting Your Seller
We encourage Buyers to reach out to their Seller directly with fulfillment/shipment inquiries, especially if they need a part within a certain time frame. You can be in contact with your Seller quickly and easily through your PartCycle.com account. Simply:
- Login to your PartCycle.com account: https://www.partcycle.com/login
- In the top right corner under "Your Account" select "Orders"
- Find and select the correct order in this list
- In the orders page, click on the blue button that reads "Message the Supplier"—this message will go directly to the Seller and you can communicate about fulfillment and shipment times, or anything else you would like to know about your part order.
Have questions or need support?
Simply Submit a Request and a PartCycle team member will help you as soon as possible