Messaging Your Seller About An Order

PartCycle makes it easy for you to connect directly with your Seller, once an order has been placed. Want to see photos of the part? Have questions about fulfillment and/or shipping times? No problem. Reach out to them directly through your PartCycle account.

Messaging Your Seller

1. Login to your PartCycle account here: https://www.partcycle.com/login
2. In the top right corner under "Your Account"—find and click on "Orders"
3. Find the order you're referencing and click on it.
4. Scroll down to the bottom of the Order page to the "Timeline." At the bottom of the Timeline you will see a text box reading "Message the Seller"
5. Enter your message and press "Send". The Seller will be automatically notified of the message, and can reply back to you directly.
6. Once the Seller replies you will be notified via email, and can then respond through email or in the Timeline in your order.